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Help: Shipping and Returns


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Do you ship internationally?

Yes, we do worldwide shipments.

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What are your delivery options and charges?

Hereitself.com does worldwide shipments from Turkey. Shipping rates vary depending on the order size, destination and your preferred shipping option.

International Orders
There are two options for international postage:
• Standard: International Air Postage
With Standard International Air Postage orders are delivered within 1-2 weeks. Unfortunately with this delivery option orders cannot be tracked. We can only notify you when your order is shipped.
• Express: International Express Postage
With International Express Postage orders are delivered within 4-5 days. Unfortunately with this delivery option orders cannot be tracked. We can only notify you when your order is shipped.

Orders within Turkey
Orders within Turkey are delivered by Aras Kargo. The orders are delivered within 1-2 days. Delivery rate within Turkey is $3 for orders up to 0,5 kg.

The approximate delivery periods noted above are only for orders that have been shipped. There is a processing period of approximately 2-3 days before shipment. Orders made throughout the weekends and holidays will begin to be processed on the next business day. You will be notified by e-mail when your order has been shipped. In case your order has not been delivered within the above mentioned delivery periods please do not hesitate to contact us by sending an e-mail to help at hereitself.com

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What is your return/exchange policy?

Although we believe that you will be highly satisfied with itself products we do accept returned items within 30 days of the date of purchase. There can either be a total refund (except shipping costs) or a product exchange. You will be receiving two documents in your delivery package: an invoice and a waybill attached to it. It is required that you send the original copies of these two documents with your returned items. It is also required that any returned item has to be unworn, unwashed and unused. It is compulsory to send the original invoice with the returned items.

You will receive a "return/exchange form" inside the package of your order.

If lost, you can download Return Form as PDF document by clicking here.

If you are asking for a refund you need to provide us with your credit card details again as Hereitself.com does not store your credit card information. A period of 1 to 2 billing cycles should be expected for the refund payment to appear on your monthly credit card statement.

Unfortunately, we cannot refund shipping costs. We only refund the price of the returned item.

If you wish to make an exchange of products you need to fill out the Return/Exchange Form. You do not need to provide us with your credit card details unless you wish to exchange your returned item with a product with a different price. You also have to let us know why you wish to return your itself product and which item you want to exchange it with. When you are sending us the item you wish to exchange, the shipping charges are at your own expense. However, you will not be charged for any further shipping costs when the new item is being delivered to you.

You will receive a confirmation message for both refunds and exchanges. For any questions or comments regarding our refund/exchange policy please contact us by sending an e-mail to help at hereitself.com

The shipping address for returned/exchanged items is:

80000 LTD.
NISPETIYE CAD. BASLIK SOK.
HIZIR APT. NO: 2, D: 20
1. LEVENT, ISTANBUL / TURKEY

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I am ordering outside of Turkey. Do I need to pay customs/duties charges?

Till today we shipped itself t-shirts to various countries -including USA, Canada, Australia, New Zealand, Japan, Argentina, Brazil and all the EU countries- and according to our surveys none of our customers has paid customs/duties charges. However, itself cannot be held responsible for any customs/duties charges occurred due to your country's legislation. To aviod any problems please contact your local customs office for detailed information.